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Responsible Gaming

Safe and Balanced Gambling Habits

Gambling should be considered a form of entertainment, rather than a source of income. To maintain balanced habits, it's essential to set limits for yourself and stick to them. SciPlay encourages players to take regular breaks from playing, using our built-in Reality Checks to remind you of the time spent gaming.

Budgeting and Bankroll Management

Before starting play, consider setting deposit, loss, wager, and session limits that suit your bankroll. This will help prevent excessive spending or chasing losses. SciPlay's Self-Exclusion feature allows players to exclude themselves from playing for set periods, providing a safe space to reassess their habits.

Reality Checks and Time Reminders

Our Reality Checks can be activated by visiting the Responsible Play page within our games. These checks provide you with information on your gameplay history, time spent, deposits made, and more. Additionally, we offer customizable time reminders that alert you when it's been a set amount of time since you last took a break.

Cooling-Off Periods and Self-Exclusion Tools

If you feel the need to step back from gaming altogether, SciPlay's Cooling-Off Period allows players to take up to 180 days off from playing. For those who require more extended breaks, our Self-Exclusion feature can be activated for periods of 270 or 365 days.

Account Verification and Age Restrictions

For your protection, we've implemented strict age verification procedures upon account creation. This ensures that minors are not able to access our services.

Protection of Vulnerable Players

SciPlay takes its responsibilities seriously in protecting vulnerable players from harm. If you're aware of someone who may be struggling with their gambling habits, please don't hesitate to contact us for support and guidance on how best to assist them.

Warning Signs of Problematic Gambling

Be cautious if you experience any of the following: increasing spending on gaming, needing more time to recoup losses, or finding it harder to cut down your gaming frequency. If this resonates with you, reach out to our dedicated Support team for help and guidance.

Support Organisations or Professional Help Resources

Should you require professional assistance in managing problem gambling habits, SciPlay recommends the following resources:

  • GamCare (UK)
  • National Centre for Responsible Gaming (US)

For those outside these regions, we suggest searching online for local support groups tailored to your needs. Your well-being is our top priority.

Responsible Bonus Usage

While bonuses are a thrilling addition to gaming experiences, it's essential to remember that bonus usage should be in moderation and aligned with responsible gambling practices. Always review the terms and conditions before participating in promotional activities.

Safer Gambling During Slots, Live Casino, Sportsbook, or Promotional Play

Regardless of the game type you choose, remember that safer betting habits remain crucial for maintaining a balanced relationship with gaming. When playing slots, live casino games, sportsbooks, or promotions, always keep an eye on your limits and do not feel pressured to participate beyond what's comfortable.

Mobile Gambling Awareness

With mobile accessibility comes great responsibility. Ensure you're aware of the settings that enable location services and other platform features within our app. This will aid in maintaining safe gaming habits even when playing away from home.

Family/Device Protection Measures

To prevent unauthorized access, consider enabling family/device protection measures to restrict or monitor gameplay on shared devices. This ensures your loved ones remain protected while also providing you with added control over online activities.

Account Security and Player Protection

We're dedicated to ensuring the security of both your account and personal information at all times. To achieve this:

  • Use strong, unique passwords for each gaming platform
  • Monitor login attempts on our Responsible Play page for unusual activity alerts

By adhering to these measures and taking regular breaks from gaming, you'll enjoy a more balanced experience with SciPlay.

Compliance with Licensing or Gambling Regulations

We're fully committed to complying with all licensing and regulatory requirements in the jurisdictions we operate. This ensures that players are protected by strict guidelines while engaging with our services.

Fairness, RNG Systems, and Transparent Gameplay

To guarantee fair gameplay, we utilize Random Number Generation (RNG) systems, which have undergone rigorous testing for fairness and randomness. Rest assured, all SciPlay games offer equal chances of winning based on individual player skill and luck.

As a responsible gaming operator, our primary focus is your satisfaction and well-being. With this comprehensive guide to safer gambling practices and the array of features we've implemented, you'll find that maintaining balanced habits becomes second nature with us.